Privacy Policy of Evolution Fitness Leicester
Introduction At Evolution Fitness Leicester we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our gym, sign up for membership, or engage with our services. By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect We collect personal information that you provide to us directly, as well as information we gather when you interact with our services. The types of personal data we collect may include:
- Membership Information: Full name, date of birth, address, email address, phone number, emergency contact details.
- Payment Information: Direct debit details, credit card information (handled securely by third-party payment processors), and payment history.
- Health and Fitness Information: Fitness goals, medical history (only where relevant to your training or fitness needs), and progress tracking data.
- Usage Data: Information on how you use our facilities, including access times, classes attended, and other gym activities.
2. How We Use Your Information We use the personal information we collect for the following purposes:
- Providing Services: To manage your gym membership, process your payments, schedule classes, and provide you with access to our fitness facilities and programs.
- Communication: To communicate with you about your membership, class schedules, promotional offers, events, or other relevant information related to Evolution Fitness Leicester .
- Health and Safety: To ensure we provide a safe environment for all members, and to assist with any health or emergency needs.
- Marketing: To send you promotional material, special offers, or newsletters. You can opt out of receiving marketing communications at any time.
3. Third-Party Direct Debit Collection To process payments for your gym membership, we use a third-party direct debit provider. This provider will collect your payment details, including your bank account information, in order to process your monthly membership fees. The direct debit provider may also retain certain personal details to facilitate future transactions and improve the payment experience. The third-party provider is fully compliant with relevant data protection regulations and will handle your data in accordance with their privacy policies.
4. Sharing Your Information We may share your personal information with third parties for specific purposes:
- Third-Party Direct Debit Provider: As mentioned above, we work with a direct debit provider to process payments and manage billing. This provider may have access to your payment information but is contractually obligated to handle it securely and only for the purposes of payment processing.
- Service Providers: We may use other third-party service providers for activities such as customer support, IT services, marketing, or member management. These third parties will only have access to your personal data as necessary to provide their services to us.
- Legal Compliance: We may disclose your personal data if required by law or regulation, or if requested by governmental authorities.
5. Data Retention We will retain your personal information for as long as you remain a member of Evolution Fitness Leicester or as necessary to fulfil the purposes outlined in this privacy policy. Once your membership ends, we will securely dispose of your personal data, unless we are required to retain it for legal or regulatory purposes.
6. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights You have many rights regarding your personal data. These include seeing what data we hold and updating your information:
- The right to be informed about the personal data the Lift Haus Fitness processes on you;
- The right of access to the personal Evolution Fitness Leicester processes on you;
- The right to rectification of your personal data;
- The right to erasure of your personal data in certain circumstances;
- The right to restrict processing of your personal data;
- The right to data portability in certain circumstances;
- The right to object to the processing of your personal data that was based on a public or legitimate interest;
- The right not to be subjected to automated decision making and profiling; and
- The right to withdraw consent at any time.
Where you have consented to Evolution Fitness Leicester processing your personal data and sensitive personal data, you have the right to withdraw that consent at any time by contacting the Evolution Fitness Leicester by email as given.
8. Updates to This Privacy Policy We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website or via email.
9. Contact Us If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Evolution Fitness Leicester
15 Mandervell Road
Leicester
LE2 5LQ
Email:evolutionfitnessleic@gmail.com
This privacy policy is effective as of 31/01/2025